Our products are reasonably priced, conveniently packaged, extensively distributed.
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item(s) within 15 days of purchase for a refund or exchange.
01. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
02. To initiate a return, please contact our customer service at neoproducts1@gmail.com with your order number and reason for return.
01. Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
02. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a 7 days of receipt.
If you need to exchange an item, please send us an email at neoproducts1@gmail.com with your order number and the item you wish to exchange.
Perishable goods are not eligible for return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions about this Privacy Policy, please contact us at neoproducts1@gmail.com
